This Privacy Policy describes how Luxulry (“we”, “our”, or “the Site”) collects, uses, and protects your personal information when you visit or make a purchase from our website.

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Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:
Email: support@luxulry.com

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Information We Collect

When you interact with our Site, we collect certain information to provide and improve our services.

1. Device Information

We automatically collect information about your device and how you interact with our Site.

Examples include:

• Web browser type

• IP address

• Time zone

• Cookies and tracking data

• Pages and products viewed

• Search terms and browsing behavior

Purpose:
To ensure the Site functions properly, improve performance, and analyze user behavior.

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2. Order Information

When you make a purchase, we collect the information necessary to process your order.

Examples include:

• Full name

• Billing and shipping address

• Payment details

• Email address

• Phone number

Purpose:
To process payments, fulfill orders, provide confirmations, and communicate with you.

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3. Customer Support Information

When you contact us, we collect the information you provide.

Purpose:
To respond to your inquiries and provide customer support.

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How We Use Your Information

We use your personal information to:

• Process and fulfill your orders

• Provide customer support

• Improve our website and services

• Communicate with you about your orders or inquiries

• Send updates, promotions, and offers (only if you opt in)

• Prevent fraud and ensure security

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Sharing Your Information

We only share your information when necessary to operate our business and provide our services.

For example:

• We use Shopify to power our online store and securely process orders

• We may share data with trusted service providers (such as payment processors and shipping partners)

• We may disclose information if required by law or to protect our rights

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Advertising & Analytics

We may use your information to provide personalized ads and improve marketing performance.

This includes:

• Using tools like Google Analytics to understand site usage

• Sharing limited data with advertising partners

• Using cookies or similar technologies to track interactions

You can opt out of personalized advertising through:

• Facebook Ads Settings

• Google Ads Settings

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Cookies

Cookies are small files stored on your device that help improve your browsing experience.

We use cookies to:

• Remember your preferences

• Enable essential website functions

• Analyze traffic and performance

• Support marketing and advertising

You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect site functionality.

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Data Retention

We retain your personal information only as long as necessary to:

• Fulfill your orders

• Maintain business records

• Comply with legal obligations

You may request deletion of your data at any time by contacting us.

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Your Rights

You have the right to:

• Access the personal information we hold about you

• Request corrections or updates

• Request deletion of your data

To exercise any of these rights, please contact us at the email provided above.

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Security

We take reasonable precautions and follow industry best practices to protect your personal information from loss, misuse, or unauthorized access.

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Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Updates will be posted on this page.

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Complaints

If you have a concern or complaint about how your data is handled, please contact us. We will do our best to resolve the issue promptly.