Refund & Returns Policy

At Luxulry, we want you to be completely satisfied with your purchase.

You may request a return or exchange within 30 days from the date you receive your order. To initiate a return, please contact us by email, and we will provide you with step-by-step instructions.

To be eligible for a return or exchange, items must be unused, in the same condition as received, and in their original packaging.

If your item arrives damaged or defective, please contact us as soon as possible. You will need to provide a clear photo showing the issue along with a brief description. If you are unable to provide a photo, please reach out and we will assist you.

Orders may be cancelled before shipment by contacting our support team. Once an order has been shipped, cancellations are no longer possible. In this case, you may request a return in accordance with this policy.

Please note that:

• Returns of damaged or defective items may be eligible for a partial refund, depending on the condition

• Shipping costs, taxes, and duties are non-refundable

For any return, exchange, or cancellation request, please contact us at:
support@luxulry.com

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